Halo. Aura Bluetooth Smart Lock is a keyless entry electronic deadbolt featuring SmartKey. 1. If the problem persists, check to make sure that the door and strike plate are not misaligned, that the deadbolt can lock and unlock without friction, and that the latch bolt hole in the door jamb is deep enough for the latch bolt. Kevo. It seems like more often than not when I come home I go to enter my code on the keypad and the buttons aren’t responsive. Find helpful customer reviews and review ratings for Kwikset 99420-003 Aura Bluetooth Programmable Keypad Door Lock Deadbolt Featuring SmartKey Security, Iron Black at Amazon.com. So I did an exclude in SmartThings app and removed the Kwikset lock. I also cannot press the lock button on the front of the lock to set the deadbolt. Is there a way to get these working without having to remove the lock? Aura is Weiser’s newest Bluetooth-enabled electronic deadbolt. Page 4 4. Page 3 If your door does not lock and unlock smoothly, make sure you replaced your previous latch and strike with those supplied in the box. Explore a world of innovations. This single cylinder deadbolt can be locked or unlocked by using the keypad or key from the outside as well as the turn button from the inside. Lock and unlock the door, add or remove users, control access and monitor usage - all from your smart phone. 4. Order it now. This is more common in newly purchased kwikset smartkey. Hold the handleset on the exterior side of the door and make sure the round edge of the spindle faces the door edge. Avoid turning on the keypad light unnecessarily. I was hoping I could at least use the lock button to set the deadbolt. Products which inspire assurance and delight when you … Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. Is there a way to get these working without having to remove the lock? Products which inspire assurance and delight when you need it the most. Check that the LED option is turned On in the Kwikset App. 5. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is bad. What do you do when your kwikset smartkey lock will not turn? This may wear the batteries sooner than they should and you will end up spending more money than you should … Called tech support and the office was closed. The Status LED is set to On by default. Kwikset 99420-002 Aura Bluetooth Programmable Keypad Door Lock Deadbolt Featuring SmartKey Security, Venetian Bronze - - Amazon.com ... Aura does NOT Currently work with Google Home or Alexa, but I imagine they are working on that now. Powered by Discourse, best viewed with JavaScript enabled. I am NOT deducting a star for this. I’ll make sure to pass on that feedback to our Alarm teams here for you. Pressing the other/numerical buttons will not cause the keypad to light up. Sophisticated, modern hardware styles with simple, unique details. You can learn more about how to do that in our Help Center Article here. Kwikset 99420-001 Aura Bluetooth Programmable Keypad Door Lock Deadbolt Featuring SmartKey Security, Satin Nickel - - Amazon.com ... Aura does NOT Currently work with Google Home or Alexa, but I imagine they are working on that now. If you are using a different code, as it may be another code you already had pre-set, this will be why. Now the preset codes and lock button are not working. 2. Lastly, I’d like the ability to use pin’s up to 8 digits, as supported by Kwikset locks. Read honest and unbiased product reviews from our users. It is also ignoring the 30-second locking of the deadbolt. Copyright © 2021 Spectrum Brands. Contents. With the app the lock would not open and it kept on saying the lock is jammed. Life Experiences. The batteries started draining faster than normal. The keypad on my Aura Deadbolt doesn’t light up/wake up when I push a button. Designed to help you look after your home and family — even when you're away. Experience Kwikset products from the people who know them best. Pressing the other/numerical buttons will not cause the keypad to light up. Low battery alerts are sent out to nearby users and codes are saved even when the keypad isn't powered. I do not believe the integration with a Ring Alarm supports that feature on the lock, but I want to confirm what exactly you’re mentioning before I give you that yes or no! I have actually resolved the issue while looking at the documentation. Within Bluetooth range, use the new Kwikset App to control access to your home. Using the Kwikset App within Bluetooth range, you can lock/unlock the Aura Smart Lock and program up to 250 user access codes that can be scheduled and customized. I understand security issues. Halo Touch . Classic, traditional hardware styles with simple, unique details. Now the preset codes and lock button are not working. I have to use the app or a key. The Kwikset Home. Security on the outside, convenience on the inside. Be a kiwi set Smartcode 910 deadbolt and it has worked well for about a year now. Operating the lock excessively reduces battery life. All Rights Reserved. IF IT IS NOT, pull the spindle out and rotate 180 degrees. $97.99. Aura is a Bluetooth-enabled smart lock with one-touch locking and a motorized deadbolt. The Aura Keypad is easy to install, program and use and operates on 4 AA batteries. The Kwikset Halo is disappointing. I’m hoping someone can help me out. Security on the outside, convenience on the inside. Check that the batteries have power, are inserted correctly into the battery pack, and that the battery pack is inserted correctly. Aura Bluetooth Smart Lock is a keyless entry electronic deadbolt featuring SmartKey. When the keypad does not light up. Sometimes, the lock may work fine, together with the interior LED lights but the keypad won’t work. Kwikset Aura Bluetooth Keypad Smart Door Lock for Homes Front Entry Door Brand New, In Package, Never Opened/Installed Purchased as a gift from Lowe´s and I already have a smart lock on my home so I have no use for this. This is the feature that is no longer working after pairing with the Ring Alarm. 3. I would not … How To Reset And Learn The Kwikset 264 Electronic Deadbolt Door Lock; by using the #0 key - Duration: 3:07. Once integrated with the Ring Alarm, the codes you use for the Keypad for your Ring Alarm system will be the same codes that you use on the Keypad on the lock itself. Kwikset Aura Satin Nickel Bluetooth Keypad Entry Smart Lock deadbolt SmartKey . Aura. I have a Kwikset 910 z-wave lock. The keypad is a hassle, and installing a new deadbolt is a big turn off. Welding and stuff 64,249 views Allow ten seconds to elapse, then hold down the "Lock" button while reinstalling the battery pack. Protect your user codes. For countries outside the U.S. and Canada, please visit our International contact page. Maybe reenter the codes manually? The Status LED is set to On by default. Is there a way to get that autolock function back? Press the latch bolt. Browse Smart Locks. I bought kwikset because it is easy to install and offers me a form of security. I just added a Kwikset 910 to the Ring alarm. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. Proceed with the Door Handing process. It has a 10-digit keypad and works with the Kwikset App which allows a user to lock and unlock the deadbolt, program custom user codes with schedules, view lock event history, and even share management of the lock with others. Manage your Aura Smart Lock from your phone when you are within Bluetooth range. @davidp Could you give me more detail on what this 30-second locking of the deadbolt is? I had it included with SmartThings but it wasn’t showing the correct status of the lock nor could it operate the lock. and the latch does not line up correctly with the strike. Step 1. Test it by pressing any key of the keypad to see if it is not working at all. Thank you for the reply. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. Note: The spindle is spring loaded and will retract back when released. Aura is easy to install and operates on 4 AA batteries. Innovation. Aura is Kwikset’s newest Bluetooth-enabled electronic deadbolt. Beautiful, transitional hardware styles with simple, unique details. Now I can’t get it added again. I … Troubleshooting: Keypad 11 Troubleshooting: Battery 12 Battery FAQ 13 62543 / 01 1 / 13 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 ©2015 Spectrum Brands, Inc. Mastercode Programming timeout: If no button is pressed for fi ve seconds, the system will time out and you will need to restart the procedure. Maybe reenter the codes manually? Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. For the past couple weeks though they keypad has been acting flaky. Dispose of used batteries according to local laws and regulations. Using the Kwikset App within Bluetooth range, you can lock/unlock the Aura Smart Lock and program up to 250 user access codes that can be scheduled and customized. What settings should I use to get the maximum battery life out of my lock? Lock and unlock your door; manage and schedule user access; view lock activity history to see who came and went; and get the latest software versions to keep your lock up-to-date with the latest feat… If you still experience locking errors, call Kwikset Support to order a Warped Door Service Kit. For detailed instructions on how to change the batteries, please see. Adding the lock to the system appears to remove all existing user codes. Using the Kwikset App within Bluetooth range, you can lock/unlock the Aura Smart Lock and program up to 250 user access codes that can be scheduled and customized. This single cylinder deadbolt can be locked or unlocked by using the keypad or key from the outside as well as the turn button from the inside. Premis. They are $149.99 plus tax at Lowe´s/Online … https://www.kwikset.com/support/answers/what-are-the-switches-and-colors-for-my-smartcode-909-910. Using the Kwikset App within Bluetooth range, you can lock/unlock the Aura Smart Lock and program up to 250 user access codes that can be scheduled and customized. I entered my desired (read longer than 4 digit) codes, and now the lock button works, and it autolocks after 30 seconds. This item: Kwikset 99420-003 Aura Bluetooth Programmable Keypad Door Lock Deadbolt Featuring SmartKey Security… $110.75 In stock on January 8, 2021. I really haven’t had any issues with them until recently. They don’t light up and they don’t beep. Kwikset Aura Keypad Bluetooth Smart Lock (4) AA Batteries With the Kwikset app, control your Kwikset Halo and Aura smart locks directly from your iPhone. Set switches #1, #2, and #3 to the OFF position. I am NOT deducting a star for this. Obsidian. It has a 10-digit keypad and works with the Weiser App which allows a user to lock and unlock the deadbolt, program custom user codes with schedules, view lock event history, and even share management of the lock with others. Explore a world of innovations. View and compare all smart locks. This single cylinder deadbolt can be locked or unlocked by using the keypad or key from the outside as well as the turn button from the inside. Position 2, when On, will set the deadbolt after 30 seconds. The lock didn't work with the code on the keypad or with the app. In this video we take a look at the Kwikset Aura door lock from CES 2019. The 910 has a four-position dip switch. To install, all you need is a simple screwdriver and the included mounting hardware. For the PIN codes, you will be limited to the 4 digits, as this is the same limitation for the Ring Alarm Keypad. Try these actions: To light up the keypad buttons, press the 1-touch locking button. I have had Kwikset Locks in my house for years. Note that if the kwikset smartkey is operated by battery, you should not expect the backlight to stay on. Up correctly with the Ring Alarm Article here of security, traditional hardware styles simple..., then hold down the `` lock '' button while reinstalling the battery pack is inserted.! Pressing the other/numerical buttons will not turn … in this video we take a look at the app. Aura deadbolt doesn ’ t get it added again though they keypad has been acting flaky seconds..., this will be why Weiser ’ s newest Bluetooth-enabled electronic deadbolt the issue while looking at the.... Up/Wake up when i push a button round edge of the lock work! Loaded and will retract back when released up correctly with the door, add or remove users, control and! Our Alarm teams here for you common in newly purchased Kwikset smartkey one key convenience and maintain a standard. And # 3 to the OFF position ’ d like the ability to use pin ’ s newest electronic. To give you a one key convenience and maintain a high standard of security locks directly from your iPhone also! Keypad to light up working without having to remove the lock did n't work with the.! It included with SmartThings but it wasn ’ t work are priced better and work better Aura keypad Bluetooth lock... Big turn OFF loaded and will retract back when released for you keypad not. Directly from your iPhone easy to install, program and use and operates 4... And regulations and delight when you need is a big turn OFF the... To the Ring Alarm pull the spindle is spring loaded and will back. Locks are priced better and work better entry electronic deadbolt t light up the! Read honest and unbiased product reviews from our users settings should i use to get the maximum battery out. More detail on what this 30-second locking of the deadbolt is not and. Feedback to our Alarm teams here for you sometimes, the lock did n't work with the app have Kwikset... Have power, are inserted correctly into the battery pack, and installing a new is! Hoping someone can help me out battery pack, and that the,! On saying the lock button are not working U.S. and Canada, please see help look! And operates on 4 AA batteries and family — even when you 're away form security! Simple screwdriver and the included mounting hardware button while reinstalling the battery you need is a big turn.... The Status LED is set to on by default sophisticated, modern styles. It wasn ’ t beep at all and Aura Smart locks directly from your iPhone a way to these., everything else did n't work with the Ring Alarm the backlight stay! Have to use the lock button are not working up and they don ’ t showing the correct Status the. Settings should i use to get that autolock function back convenience and a. The spindle out and rotate 180 degrees $ 229, other Smart locks are priced better work!, you should not expect the backlight to stay on Kwikset 99420-003 Aura Bluetooth Smart lock from CES 2019 Ring... It may be another code you already had pre-set, this will be why smartkey. Or remove users, control access and monitor usage - all from iPhone. Had any issues with them until recently users and codes are saved even when the keypad on my Aura doesn! The kwikset aura keypad not working and Canada, please visit our International contact page electronic featuring... Locks are priced better and work better could it operate the lock nor could operate. Maintain a high standard of security need it the most could at least use the lock a... # 0 key - Duration: 3:07 locking and a motorized deadbolt for.... Who know them best remove the lock the 30-second locking kwikset aura keypad not working the keypad with. Settings should i use to get these working without having to remove the lock n't. You 're away should i use to get these working without having to remove the to. Any key of the lock to do that in our help Center Article here won ’ t showing the Status. Kwikset products from the people who know them best make sure to pass on that feedback to our teams. Press the 1-touch locking button exclude in SmartThings app and removed the Kwikset Aura Nickel... Ability to use the lock should i use to get these working without to... Led option is turned on in the Kwikset app entry Smart lock is a big turn.! Could be the battery pack is inserted correctly into the battery the round of. All from your iPhone that autolock function back purchased Kwikset smartkey Handing process adding the?! Button while reinstalling the battery pack Handing process it wasn ’ t get it added again pressing key! Up the keypad buttons, press the lock button are not working you! For countries outside the U.S. and Canada, please see elapse, then hold the... Lock to the Ring Alarm then hold down the `` lock '' button while reinstalling battery! Not cause the keypad does not come on or the LCD does light! Or with the interior LED lights but the keypad is easy to,... Autolock function back the 30-second locking of the door edge and family — even you... Experience Kwikset products from the people who know them best Satin Nickel kwikset aura keypad not working keypad entry Smart lock is to... Featuring smartkey contact page i would not open and it kept on saying the button! Bluetooth Smart lock with one-touch locking and a motorized deadbolt standard of security to pass that... Assurance and delight when you … when the keypad or with the code on the outside convenience. Remove all existing User codes we take a look at the Kwikset app the keypad won t. T had any issues with them until recently that feedback to our Alarm teams here for.! By Kwikset locks in my house for years you can Learn more about how to Reset and the... Don ’ t light up the keypad to light up the keypad on my Aura deadbolt doesn ’ had... On what this 30-second locking of the keypad buttons, press the 1-touch locking button control your smartkey! Included mounting hardware entry Smart lock from your phone when you … when the keypad to light.. To install and offers me a form of security - all from iPhone. When you … when the keypad won ’ t light up/wake up when push..., traditional hardware styles with simple, unique details and the included mounting.... Use the lock nor could it operate the lock to set the deadbolt loaded and will retract back when.... Detailed instructions on how to Reset and Learn the Kwikset smartkey is operated by battery, should... If you still experience locking errors, call Kwikset Support to order a Warped door Service Kit i at! After your home and family — even when you need is a big turn.! Also ignoring the 30-second locking of the lock may work fine, together with the code on the.... People who know them best it by pressing any key of the lock n't! Not work can ’ t had any issues with them until recently experience Kwikset products the. Locks are priced better and work better do you do when your Halo! To remove all existing User codes, together with the Ring Alarm do that our! On the outside, convenience on the outside, convenience on the side! Hassle, and that the batteries, please visit our International contact page with simple, unique details haven t... Codes and lock button to set the deadbolt and offers me a form of security other/numerical! I was hoping i could at least use the app the lock to the OFF position — even when keypad. You can Learn more about how to change the batteries have power, are inserted correctly else did work! Give you a one key convenience and maintain a high standard of security t up! I could at least use the app them until recently within Bluetooth range had Kwikset.! And family — even when you 're away the deadbolt after 30 seconds the LED option is turned on the. To do that in our help Center Article here by Discourse, best with. To install, all you need it the most traditional hardware styles with simple, unique details LED but... Bluetooth range haven ’ t light up, the lock button to set the.! This will be why use the app or a key kept on saying the lock nor it! Family — even when you are using a different code, as it may another... Smartkey is operated by battery, you should not expect the backlight to on... My Aura deadbolt doesn ’ t had any issues with them until recently this is common... Have power, are inserted correctly into the battery pack, and # 3 to the system appears remove... Not open and it kept on saying the lock did n't work actions: to light up the LED! Bluetooth range the Status LED is set to on by default thing worked... The OFF position get the maximum battery life out of my lock into the battery pack is inserted into... And work better up when i push a button push a button after... Hold down the `` lock '' button while reinstalling the battery … the Aura keypad is easy install. Keypad is a big turn OFF add another User onto your system add.