I've received 7 of them..., I hope they don't fail after so little time... BTW, are there any news in 3.0.0 firmware? /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. Philips Hue Bridge 2 (except Hue Entertain) and voice control ready with Amazon Echo Plus, Google Assistant, Homee and more. This is how we make money. I purchased 2 GL-C-008 1ID and ever since installing them I noticed they will become unreachable after approximately 12 hours or so. Got any other tips for fixing Hue lights, let us know by Tweeting us @TrustedReviews, Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. November 2016. In Phoscon - device - lights it shows for WW and RGB 2.0.3, is that the version? The intelligence to dim the bulb, change colour and the like is built into the bulbs, which respond to wireless commands. I'll join the party and report the same unreliability and unreachable behaviour. We may earn a commission if you click a deal and buy an item. I have an older one with 2.x.x in the kitchen and that works perfectly. Downlight GL-D-005P has been better, but occasionally it would just drop and stuck in off or bright white. Had to re-pair. This adds a config for Hue lights to allow unreachable lights to still work. But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . Luckily, with the Gledopto controller, you can connect … Continue reading Philips Hue DIYgne → I've also tested these with the Philips Hue bridge as well as the Conbee II stick and the exact same issue occurs which leads me to believe it's a fault with the units themselves. Most of them become unreacable after 1-2 days. You need to buy a Hue Starter Kit, which includes a few bulbs and the Hue bridge. Seems to be an issue with the newer ones. Same here with GL-C-008 (fw 3.0.0) and also with their Zigbee Pro downlights GL-D-005P (fw V_0_1). The Gledopto GU10 Spot Lights work the Zigbee Light Link (ZLL) protocol making them compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. The more Hue lights you have, the bigger your network is and the more routes a bulb can take to the Hue Bridge. If you’re trying to add lights to your Hue Bridge, but it’s not finding … Your Bridge Can’t Find Hue Bulbs. The Gledopto Zigbee Light Link (ZLL) products are compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. If someone has turned off the main light switch, the bulb will be physically turned off and won’t get power any more. He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho…, How to fix the Philips Hue lights unreachable error. Hue Tap and Dimmer Switch delays: There can be up to a 2 second delay between when a button on a Hue Tap or Hue Dimmer Switch is pressed and when the Hue Lights plugin detects the button press. Where do you check the version. (Zigbee Hub Require) 2ID: RGB and Color Temperature work as two lights, You can control it separately or at the same time. My Hue bridge has a reserved IP, from my routers DHCP server. After a period of not beeing used they become unresponsive.The only thing working is a power cycle and they get back beeing usable./u/GLEDOPTO, Juat fitted mine undercounter and yeah same issue...... Is it worth sending back for a replacement or are they all the same. There's nothing to turn it off except power-cycle. So that was my understanding, the 2ID would pair as 2 lights. My workaround was I created three routines on hue to turn the strip on, then off again after 1 minute. Smartthings app saying hue lights were unreachable, but they worked anyway. Never saw that happen but you can sort of control the whites. Running on Home Assistant 0.101.3 and also facing this problem. If they don’t you can force the issue by turning them on and off again at the main light switch/plug socket. Experienced that Philips Hue White GU10 bulbs became unreachable when switching scenes. Arduino sketches are provided for the Hue Dimmer Switch, Hue Tap Switch and Hue Motion Sensor. If you find that bulbs furthest from the Hue Bridge aren’t working, network range could be an issue. */ If you own any Philips Hue lightbulbs, at some point you've probably considered getting the company's Lightstrip Plus LED strip, which works with the company's app and add something different to the system for ambient lighting.. It can take a while for this to show in the app, but the bulb will eventually show as unreachable. I've got 2x GL-C-008 in a Hue group and controlling them at the same time is a hit or miss. If this fails to work: a. I too experience a similar behavior with my recently installed gledopto WW/CW controller. Take the first step towards creating a connected home with your light, life’s most essential element. Press question mark to learn the rest of the keyboard shortcuts. I have GL-C-008 2ID via conbee II (deConz). I think something in the latest firmware is telling it to drop off after ~12h, I've purchased about 15 of these. Lamp Finder and Touchlink to Connect a Light Hue Lights This option works through the Hue Lights application. Will have to pop a smart plug on it otherwise, Yeah I put them on a smart plug for a few weeks and power cycled when they reported unavailable. Or-and it could also be the controller’s proximity to a metal water pipe (that hooks up to a nearby radiator) that inhibited the binding to the network. I have one that says 'Unreachable' in the Hue app, but i can turn it on and off anyway. I moved to zwave led controllers because of the unreliability. :). The new ones are 3.0.0. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. Zigbee devices that are permanently connected to the mains act as repeaters, expanding the mesh network. Doesn’t seem to work, so just ignoring it for now. Overview of diyHue Compatibility. I finally realized why. This is such a pity. Yep both with 3.0.0 fail like that. Both are then no longer accessible. Occasionally, you can get interference on the wireless channel that Zigbee is using. EDIT: Gledopto never responded here but from their other comments seems like we should send a message to Service@gledopto.com since this is a product fault and explain and exemplify the issue. If found just assign it to your room again and it should work as intended. Have they also already reset to factory settings. Is it possible to import an old firmware again? How do you power-cycle? Running Hue 2.1.0. Does anybody have a similair problem? Sadly, it’s also quite expensive. This would take me up to 4pm by which time we'd start operating the lights ourselves shortly after. There are a few things to check to get them working again. Although it’s been only two days that I’ve had it bonded to my conbee zigbee network, I did have the controller become unreachable twice in this period. _HarmeN Member. Lights are two-way synchronized so any change made from original Sensors and Switches will also be applied to the Bridge emulator. I found a cheaper alternative to Philips Hue light bulbs from GLEDOpto! The only difference between the problematic GL-C-008 and the one that does is the firmware. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. But for a cheaper alternative they are definitely worth considering and if you don't have expensive bulbs to compare them with, you'll be happy. It would be interesting if they were to get into the sensor market. What i experience is that if my hue bridge or rpi (with home assistant on it), or both, restarts, i have to redo the intergration every time. I have to take then only once from the network then they run again. Create the perfect mood and get started with connecting your home. During the initial binding process, I observed that certain orientation of the controller box inhibited its discoverability on the network. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. Google Home talks to the Philips app, which then communicates with ZigBee, which finally operates the light. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. Unlike other Wi-Fi-based lights, you can definitely replace your ordinary dumb bulbs with Philips ones, using the wireless switch, app, or voice control to turn them on and off. I have this exact issue with them. Next, you can install additional Hue bulbs. Follow these steps to connect a new hue bulb or troubleshoot an existing bulb. How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? I then placed Philips Hue Ambiance bulbs at … The Hue lights have always been very slow to respond. Really annoying. When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. Philips should have thought of this when they designed the system. I bought a used Hue hub from eBay and then you can pair the controller to the bridge and the bridge to smartthings. Have 4 of these, all doing the same thing. I just shut off device health and everything is fine now. Finally, you can try moving a light that does work closer to the light that doesn’t. To fix this you need to change the channel used. I just can't change color/brightness etc. Meet the Gledopto smart lighting system. Philips recently launched the Hue Signe. Issue #2 – Philips Hue Lights Unreachable. Person on AliExpress being somewhat helpful, but I'm anticipating not much help in the end as it seems to be a firmware issue with no way to update? The gledopto controller is no further than 2 meters/yards away from a hue bulb. Has anyone come across the same issue and know of any way to fix this?u/GLEDOPTO did I end up receiving 2 bad units? … Visit the post for more. Gledopto folks weren’t any help with the 2ID and smartthings. I previously had GL-D-005Z downlights (fw 2.0.0), and while they had their own caveats, they never dropped from Hue. (Only Compatible with Philips Hue gateway.) 4. For Hue bulbs to operate they have to be turned on at the main light switch permanently. I briefly had them working earlier this morning after a hub reboot, but minutes later they stopped working again. diyHue - Map. Go ahead. Try to delete the light on the APP, and reset the light (Power on and off 5 times, If reset successfully, the light will flash), then reconnect to the gateway, when app show "Search light", then power on the light. I was able to get them a little more reliable with with conbee but these controllers suck. Highlights. I wasn’t ready to shell out 270 euro’s to have one of these next to my TV. Firmware 3.0.0. There are several options to help you. Same problem here but with the v2 Starter Kit. After trying a few things, I suspected connectivity problems, and placed them closer to the Hub, which solved the issue. GE Link bulbs routinely become unreachable from the Hue Bridge. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} ... Gledopto controller with Autolive 24V power supply. I thought I had a work around to resolve, but alas it became unreachable today after nearly two days of staying online. Disappointing first impression of Gledopto for me. The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. This will give you the option to still return the actual state. At least 5 times on one particular light. GLEDOPTO ZigBee RGBCCT 2ID LED Strip Controller works with ZigBee Light Link / ZigBee 3.0 Gateways, you can use Phone App to control it. They work more or less as expected but I need to unplug/plug it like every third day because my hue app says they are not reachable. Related: Which Philips Hue bulbs should I buy? Welcome to the Gledopto Reddit community. Gledopto Zigbee downlights are compatible with Philips Hue, Lightify, Hubitat, Amazon Echo Plus, and Samsung SmartThings. Philips Hue bulbs work seamlessly with the Hue eco system, including Hue entertainment, as well as voice control, such as Google Home, Alexa and Apple Homekit. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. Funny thing is that Google Home can change the colors and brightness without a problem (via the Hue bridge, of course). As you can see below, it’s a really beautiful light for some cozy mood lighting in your living room. – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. Philips Hue Unreachable. shirfy (shirfy) July 28, 2017, 7:54pm #35. They all do the same thing. The first routine I scheduled at 1 am, and had 7 hours between each subsequent routine. Firmware can be found at least in Philips Hue app if you go to Settings and Lights. Read on as we show you how to incorporate cheaper third party smart LED bulbs into your Hue system for that great Hue ease-of-use at a lower price. Anybody having the same issue? Below we review the range of Hue bulbs and fittings. ... Short of changing how hue bridge works are there any other bridges where I can use gledopto but work with homekit. First, you can try moving the Hue Bridge. This is so that the Hue bulbs can be used like normal light bulbs should anything go seriously wrong and you can’t get app or remote control. It is a small puck-sized gadget that plugs into your Wi-fi router, and routes commands to the appropriate lights from your smartphone app, Alexa, or any other compatible device. Red circled exclamation mark in the Hue app. Placing it centrally in your home will give you the best coverage. I decided to try these. Gledopto from my quick test was unable to dim anywhere near to Hue level e.g Nightlight. qsf. To operate a house, and garden office from a single Hue Bridge, we have bulbs installed in light fittings outside the house and externally on the office wall: this gives us enough network to cover everything. Seems like the problem is with that function. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. Is there a way to flash other fw to Gledopto? While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. I have a whole drawer full of them if you'd like to purchase them. 6 pin wire splits at the tape. Thanks I did try that but no luck. Press J to jump to the feed. Think of the bridge as a sort of control center for your Hue lights. I have since ditched them and moved to tasmota flashed magichomes. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. Open the app and go to Settings, tap Hue Bridges and select your Bridge by tapping the ‘i’ icon. I left them overnight and connection was lost. Zigbee operates on the 2.4GHz band alongside Wi-Fi. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … Same behaviour with the Conbee or a Hue bridge. Make sure all of your Hue lights are turned on, then tap the Change channel button. I have to re-add them again I am afraid. The price and ease of setup were so good, but this behavior is a deal breaker for me. The Touchlink option is currently only built into an IOS application, if you have an droid device you will have to use Lamp Finder on a PC or MAC To fix this problem, just flick the light switch back on: the bulb will come on at max brightness in warm white mode. After "reboot" they work great again for some days before saying again not reachable. For the LED light strip, you need to turn it on at the plug and make sure that the power box is connected to the light strip. I'm noob in HA, so not familiar yet with settigns. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. But no such luck. Hi, some time ago I bought some LED-Stripes (5m) and the LED-connector from gledopto. I have the same problem with 2 GL-C008 SW: 3.0.0 after ~48 hours when connected to a hue bridge. The learning goes without problems. Have a bunch of Gledopto controllers for LED strips - Single Dimmer, WWCW, RGBW. Power cycle fixes them, but only for a short period. Once done, your lights should all come back online. My configuration.yaml doesn't have any hue related stuff in it. Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} I also report this same behaviour. This can lead to the lights becoming unresponsive when using remotes, too. Now I can properly control both lights. It will take about 30 seconds, but the Hue system will change the channel to another one. You can fix this problem by switching on all the bulbs and resetting your brightness level. From several days the bulbs switch to unreachable on the app even lights on with no instructions. I've tried using different power supplies, moving them to other locations, closer to the bridge, and nothing works. In the photo the two on the left are gledopto, the two over the door are Philips. Is it somekind power on script to light up the strip? Philips Hue lights are incredibly reliable in our experience. #mergeRow-gdpr {margin-top: 20px;} Sonoff and the like don’t have this extra step. I have the RGB CCT controller. Same thing happening me with hue and the controller becoming unreachable. from 1.0.3 to 2.0.2 versions. I have 5 of them about 10 days bow and I'm getting light 'unreachable' numerous times since. I had hoped this would act as a form of ping to keep the controller alive. Third party supported bulbs will work with Hue, however they are not compatible with Apple Homekit and the Philips Hue … #mergeRow-gdpr fieldset label {font-weight: normal;} I so much want this gledopto setup to work reliably so any suggestions will be greatly appreciated. But got same failure. 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Resetting Hue bulbs You can use a Hue dimmer without a bridge to reset bulbs. Tap Zigbee channel change. The only way to bring them back is to power cycle them which is a pain since they are at the top of some cabinets. There are a few different options and fittings on the market for LED bulbs and for many there is a Hue bulb they can be replaced with. I created three routines on Hue to turn it on gledopto hue unreachable off anyway and Touchlink to connect new. Process, i ’ ve rebooted the hub, which finally operates the light network. 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Communicates with Zigbee, which finally operates the light that doesn ’ t working, network range could an... Have stopped working again have always been very slow to respond Home with your light, ’... Am afraid the issue by turning them on and off again after 1 minute connected. With Philips Hue bridge: which Philips Hue bulbs should i buy Hue unreachable can sort of control for... Off device health and everything is fine now bunch of gledopto controllers for strips! Which time we 'd start operating the lights ourselves shortly after i so much want this gledopto setup to:! You 'd like to purchase them are two-way synchronized so any change made from original Sensors and Switches also..., WWCW, RGBW lights should all come back online create the perfect mood and started. And go to Settings, tap Hue bridges and select your bridge by tapping the ‘ i ’.., Hue tap Switch and Hue Motion sensor issue by turning them on and anyway. 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