This review was posted by a verified customer. Dealing with their customer service was pleasant and easy. We can easily fit four or six people in there without really any effort. Would I have liked to spend more time with them? Most reviews state that Cal Spas are reasonably priced. The installation went smoothly, the installers were friendly, helpful, and patient. I bought one back in 2002 as my first one and I just replaced it with another one. 32 Cal spas reviews. It’s random, but the tub won’t let us set the times and dates for the filtration system. These hot tubs feature accelerated hydrotherapy technology that is used to target tense muscle and joint areas where people often experience the most pain. We don't use it for a week at a time, and sometimes two weeks at a time. If you want to take it a step further, you can purchase from the Escape Puls Spa series, which includes Cal Spas’ hydro-massage technology, which uses an incredibly powerful jet system with three pumps. Luckily, with Cal Spas repairs, it is pretty easy. Our content is intended to be used for general information purposes only. Aqua 730 Lounge. They gave us the starter kit of supplies. Depending on the series and model, each Cal Spas hot tub includes: The owners' manual provides more detailed information on the warranty you have based on the model you bought. "I replaced a spa and went with Cal Spas. See more of Cal Spas: Spa Stores of Plymouth on Facebook. All of its hot tubs come with a standard warranty, but pricing estimates aren’t available online. We got the Aqua 730 Lounge. They are headquartered in Pomona, California, where they have a 40,000 square-foot factory for building and testing their hot tubs. But we never heard of Cal Spas until we were at the Minnesota State Fair. CalSpas products are very durable and are built with the exclusive Fibersteel™ Construction Process. A link has directed you to this review. The gentleman that we worked with was named Dylan. It would be really cool. We were right in the middle of travel so we were worried that our tub was gonna get destroyed. Purchased a Cal spa in June and currently making monthly payments for 4 months now but still don’t have a cal spa to enjoy. I literally pulled up the freeway, walked-in and made a deal. Having a spa is wonderful for so many reasons. The majority of the complaints centered around charges outside of the limited warranty. I just wish somebody would invent a feeder system for it and get a combined composite chemical that would work. Not Now. Back in Febuary I called Cal Spas Pomona CA, for repair as my Spa was not heating. Cal Spas is a good company. We can buy one at 40 bucks which is inexpensive. Unprofessional. Replacement filters are available online for each hot tub model. The quality is excellent too. All rights reserved. Its location on this page may change next time you visit. Whether you are an athlete who is looking to train at home, or just a recreational swimmer who doesn’t want to fork up the cost or real estate for a full pool, you’ll love the Cal Spas Swim Spas Series. But it's well under the weight limit of what we would have so we will probably move it with us. Copyright © 2020 Consumers Unified LLC. They said, "Well, take out the ones you have and then bring them in." Everything ended up turning out just fine. Find the best companies in Pools, Spas and Plumbing Supplies category: Artesian Spas and Cal Spas, Artesian Spas vs Master Spas, Cal Spas vs Master Spas But as a guy who works on the road too, I can empathize a bit with the fact that they had a lot of work ahead of them because we were their second stop of the day. We had some troubleshooting questions and they took care of it. It's like $250 to $300 a month just for that winter. How do I know I can trust these reviews about Cal Spas? These acrylic sheets are vacuum molded into shape, then they are tightly reinforced with vinyl ester and a high quality fiberglass. You may also check out American Spas reviews for other features. I'm not gonna spend $130 on a warranty item. You can also purchase pillows, headrests, filters and replacement parts. My husband contacted Cal Spas and they told him how to reset it by shutting it down and rebooting it. I've heard from other people, "Well, you gotta get a saltwater one." Enjoy reading our tips and recommendations. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The Escape Spas are perfect for 6-7 adults at once, and come with anywhere from 39-67 jets depending on the type of model that you get. Everything is good. Everything was perfect during the installation of our bathtub. These swim spas fit anywhere from 3-12 people inside, and come with anywhere from 20-81 jets. I love the hot tub and it's one of the best things that we could have ever invested our money in. We hope that by the end of our Cal Spas reviews, you will have found your dream hot tub.Sink in, relax, and embrace the world of hot tubbing! The lights change color and it's got a little waterfall, a lounge and jets. Hydrotherapy is great for people with stress and anxiety. Karen. Cal Spas is one of the only spa companies we evaluated with a salt water sanitation option, as well as UV-C and ozone options. Because they have so many tubs with different components, Cal Spas has decided to split up their warranties based on the series that the tub is in. Cal Spas' hot tubs feature cutting-edge jet configuration technology that provides a full hydrotherapy session with every soak. The Cal Spas Escape Series is perfect for the daily hot tubber. Depending on the problem, you may be able to fix it yourself at home! Then they had the guy come out shortly thereafter to give us the lesson that they offer to new hot tub owners about keeping the chemicals. Bill Weiss doesn't recommend Cal Spas: Spa Stores of Plymouth. Cal Spas' covers keep debris out of your hot tub and help it run more efficiently. Great Selection. So, we dropped this next two years and we really didn't use it that much in the winter. The installers were very good. Our neighbor has two filters for his spa and all that kind of stuff. Instead, Cal Spas models are sold through third-party dealers around the United States. It’s an all around 10. Like many other hot tub manufacturers, Cal Spas does not sell any of their models through their website. It can almost seem a bit overwhelming when you really begin to dig into the Cal Spas product lineup.The beauty of it is, with nearly twice the number of models as other hot tub brands on the market, you are bound to find a model that fits all of your personal needs. Ratings include cost, water filtration, seating options, jet options, ambiance options and accessories. To find the correct pricing, you will have to contact one of their many third-party hot tub dealers. He has to clean the filters constantly. Their customer service is awesome and the spa installation went perfectly. Log In. Other than that, the quality of the tub is great. Most of the dealers were way off on that one though. We did take some time to make some decisions because we weren't sure if we wanted the extra jets but all in all, we were very pleased with our purchase. Specialties: Cal Spas ® was founded in 1979 as a provider of luxury hot tubs. You never have to make alterations to your home with the Patio Series too, yet you still get complete body hydrotherapy. If you’re short on space or you are looking for a more budget-friendly option, we highly recommend checking out the Cal Spas Patio Series. To find out the cost of a Cal Spas hot tub model, request a quote online. We also spend a ton of money on chemicals. Compare Jacuzzi and Cal Spas pros and cons using consumer ratings with latest reviews. The U-Select option lets customers choose between options for the hot tub's design and seating, including bench seats and lounge seats with spa jets positioned to target both your upper and lower body during a hydrotherapy session. The had me call Pro Tech which I had used before but was not real happy with. The Cal Spas Platinum Plus series is unique in that you get all of this plus the choice of your own therapy seat. Cal Spas Reviews. Cordoba 2-Person 16-Jet Hot Tub; 1.3 3. We got two so one’s always clean. But we enjoy the hot tub. With tons of awesome hot tubs to choose from, the Cal Spas brand is perfect for budget hot tubbers and top-of-the-line, cutting-edge seekers. It's probably one of the better quality tubs out on the market. With swim spas for exercise, large hot tubs for parties, and plug-n-play hot tubs for portability and intimacy, Cal Spas has no shortage of tubs for just about every situation. Offer good on any Cal Spa with MSRP of $5,995 or larger through 02/28/21 * * * * * Get A FREE Quote & Special Offer. And I've had very positive interactions with their reps. Its quality is excellent. Let’s face it, nobody wants to have to deal with repairing a hot tub. This was the first hot tub we ever bought. We finally got it hooked up and we put the water in. These spas have a five-year structural warranty, a two-year finish warranty, a two-year equipment warranty, a two-year plumbing warranty, and a one-year cabinet warranty. I peeked at the ConsumerAffairs website before I bought the spa and they ranked pretty good, so I felt pretty good about the purchase. As of writing this article there are 15 models of various sizes and shapes ranging in price from $3500-$7000 and are available through big box retailers such as Home Depot, Walmart, Wayfair, Amazon, Lowe’s, and Overstock.com. At this point in time, they were building and exhibiting a wide variety of pools in Pomona, California. We don't want to do that. Get on the phone with one of the many Cal Spas representatives and technicians to get a bit more information. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. If there is one thing that Cal Spas is known for, that thing is their customer service. However, pricing isn't readily available without a quote from a local Cal Spa dealer, which can slow down your decision-making process. Swim Spas, Hot Tubs, Palapas, Backyard Kitchens, Landscape Designs Aqua Premium 300 2-Person 20 Jet Hot Tub; 1.2 2. The Swim Spas, Platinum Spas, and Escape Spas, each have a 10-year structural warranty, seven-year finish warranty, five-year equipment warranty, five-year plumbing warranty, and five-year cabinet warranty. Verified customer Cal Spas — Repairs going on 2 months. The company’s patented, stainless steel Candy Cane jets provide different massage options so every soak is satisfying. Cal Spas is a good quality tub for the price. Cal Spas has eight different swim spas to choose from, each of which is built on a unique concept for varying levels of fitness. I have been updated monthly by Dream Style Remodeling. When I called Cal Spas and explained everything to them, they got some pH down together and gave us a couple of bottles on the house. All of the tubs in this series are made to fit six people or more, and they have anywhere from 73-93 jets. They were thorough and they covered the basics. But we had to call one time and had some help. These tubs have tons of custom U-Select jet options so that you can create the best-possible hydrotherapy session for yourself. Best American Spas: 9 Amazing Hot Tub Reviews Cal Spas offers a variety of swim spas and hot tubs and most noted for their Patio Series, Escape Series, and the Platinum Series.Two runners up are the Swim Spa series and the Inground series, but all five products are very high quality and built to last. All models are made in the U.S. which makes any necessary repairs super convenient. Make sure you understand the warranty included with your hot tub before purchasing it. Glassdoor has 33 Cal spas reviews submitted anonymously by Cal spas employees. Its Kool seat lets you comfortably acclimate to the temperature when getting in or out of the tub. Cal Spas did an awful good job. Cal Spas' Plug-N-Play hot tubs are easy to use without installing new wiring in your home or condo. It is one of the most convenient tubs in the lineup, perfect for quick relaxation anywhere. 1 Best Hot Tub Reviews Consumer Reports. Innovation and technological advancements are top priorities when crafting Cal Spas products. Escape™ Spas are designed to suit your daily hot tub preferences. It seems like we're pretty good at it if we get up there once a week. The quality is excellent too. When we first got the hot tub, we had an issue getting it hooked up with an electrician but it was not Cal Spas' fault at all. 31 Cal spas reviews. It works for a while. We have been using the tub for a year and a half now. We like hot water and I use the tub every single night. I've only bought one hot tub, and Cal Spas was the one. With 51 hot tub models that span across six different series of products, as well as a large selection of top-of-the-line swim spas, Cal Spas is one of the biggest hot tub brands on the market today. Customers can find a variety of hot tub extras and decor options available with the Cal Metro product line, including hot tub steps, benches, privacy screens, bars and barstools. They explained to him that it was like a computer. It is nice and easy to use, and easy to maintain. As a company it has a great reputation and customers have generally been satisfied with their high-quality, American-made products. We have one big filter which my husband cleans once in a while and we're good to go. They had it all tied up in a bag and had it all ready to go so that we could just drop by, pick it up with the kids, go home and put it in the tub. Returned to Arctic Spas and after choosing the model (Cub) we received the spa after a month (2week lead time + 2weeks for us to prepare the site). Price ranges vary with each model and series, and the company offers free online quotes upon request. We looked at the Minnesota State Fair during that timeframe but we weren't really impressed with the deals there so we went to Cal Spas' storefront. Even when you are done with a hard workout for the day, you can cool off in your swim spa thanks to the unique seating arrangements. A free inside look at company reviews and salaries posted anonymously by employees. Just before the year was up, I got three LEDs that are out in mine. Ain't gonna cost me anything." I can certainly reach out to him and request a refund if this is what you are seeking. Whether you are dealing with some broken parts or you just want to buy some backup components for when you may need them in the future, we recommend heading on over to The Spa Works to check out their long list of Cal Spas parts. For those who want to spend a bit more extra cash, you can opt-in for the Platinum Plus series, which offers an even deeper hydrotherapy experience. I called them and they said, "Yup, yup, we'll fix that under warranty." Their miniature acrylic pools began to receive the most attention, which gave them the idea to pivot towards the hot tub industry. I am sorry Marci, There have been so many delays due to covid 19, and many customers are waiting just as yourself. We use the spa every day. Cal Spas Complaints & Reviews. The hot tub had to go in an existing hole in the ground, so Cal Spas connected me with a carpenter that came. The overall rating of the company is 1.9 and consumers are mostly dissatisfied . The company offers customizable jet configurations, seating and entertainment accessories, including curved-cascade LED waterfalls. We pride ourselves in being a top Global Manufacturer of Home Resort Products. So I still have three lights that are bad. I am sure during these difficult times the store will not have a problem canceling this order and refunding your money. 355 likes. Screenshot: ATV Jets. My friend was looking for a hot tub and talked me into buying one when he bought one. The three big guys who did that were wonderful and they didn't damage anything. We’ve had our bathtub for the last year and a half now. This spa brand is a great option for different hot tub shapes as it offers oval and triangle spas in addition to the usual square options. For those who like to concern themselves with company history though, it is good to note that they originally started back in 1978 as California Acrylic Industries. Spas have even been shown to help with weight loss and high blood pressure. The local branch where I get my maintenance items from for them has been extremely helpful, very good and very easy to deal with. Cal Spas - Company History. Cal Spas started in 1978 as a pool manufacturer, but when they made miniature versions of their pool designs for a county fair display, they began getting requests for acrylic hot tubs. With 51 hot tub models that span across six different series of products, as well as a large selection of top-of-the-line swim spas, Cal Spas is one of the biggest hot tub brands on the market today. It has good reliability. I haven't done that yet. He hasn't called them back since because he has done that a few times. Read our expert's review about Caldera Spas. Yes, Cal Spas are worth a closer look if you are considering a new hot tub. Be the first one to find this review helpful, A five- or 10-year shell structure warranty, A two- or seven-year shell finish warranty. ConsumerAffairs is not a government agency. Cal Spas manufactures three series of hot tubs: Patio, Escape and Platinum. N6teb. Contents. ConsumerAffairs readers give the company 4.4 out of 5 stars based on nearly 700 customer reviews, and Yelp reviewers gave Cal Spas a stellar 5-star rating. We also asked how much the tub weighed empty because with our jobs, we sign mobility agreements and we may have to move. All Rights Reserved. Apart from that, the install was smooth and the tub is high quality. The quality is very good too. Then, in the spring when they were ready to come up there, I said, "This is gonna be under warranty. We both bought Cal Spas on the same day at the state fair. Won't cost you anything except for the trip up there." Cal Spas ranks 57 of 255 in Pools, Spas and Plumbing Supplies category. I did spoke to the customer service reps and they were like, "Just dump more chlorine in it." Share Report Copy. Everything is working well. It all worked great. With tons of different models to choose from in this series, users will have access to innovative features and adjustable controls, all of which help to provide a professional level of therapy that you’ll be pressed to find elsewhere. The price and the amenities on the Cal Spas tub was worth it. We're happy and we're definitely enjoying it. Cal Spas Reviews. They exceeded our expectations. As with a good number of other hot tub brands out there, Cal Spas doesn’t provide any of their pricing on their main website. Final Verdict - Should I Choose The Cal Spas Brand. Reviews from Cal Spas employees about Cal Spas culture, salaries, benefits, work-life balance, management, job security, and more. We never recommend messing around with any of your hot tub components if you don’t know what you are doing, as this can create further problems. The installation took a couple hours and it went good. We got that all figured out. Cal Spas also accepts trade-ins — fill out its online form with information on the series, model and age of your spa to get a competitive, no-obligation trade-in estimate. 3.0 out of 5. They said, "Yup, be happy to do that and we'll mark it down." For Patio Spas, the list is a bit different. It is the best thing we've ever done and we love that thing. As for features, each of these tubs come with titanium heaters, curved cascade LED waterfalls, 2-3 pump systems, and LED lighting packages. Original review: Oct. 23, 2020. When we first bought it, we got the lounger in our hot tub and we weren't gonna get the extra jets 'cause we were looking at the cost. Right now, the head pillows for the spa are a little bit worn and I'm repurchasing them. It's very frustrating at times because we have it at our lake cabin. These are some of the features that you can check out in American Spas hot tub. It was at this time that they stopped building pools altogether to keep their focus on hot tubs. Now it's easier to find great businesses with recommendations. Do you agree with Wellis® Hot Tub & Swim Spa Manufacturer’s 4-star rating? Money in. the extra $ 900, get the jets on each seat the... Were worried that our tub was worth it. when crafting Cal Spas me... They would give cal spas reviews any good answers on how to manage that better in. i... 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Necessary repairs super convenient majority of the tub is great for people stress! It seems like we 're definitely enjoying it. the United States tubs and swim Spas, the were... Multiple quotes to compare so you know you ’ re getting the best in of. Is great invent a feeder system for it and get a bit different originally from California and i always. Will probably move it with another one. 20-81 jets was not real happy with all models are in. Spas are designed to suit your daily hot tubber in pools, Spas and Artesian Spas pros and using. 40 years ago at a crowded county fair 'm repurchasing them too, you... Very frustrating at times because we have it at our lake cabin answers on how to reset it shutting. The quality of the dealers were way off on that one though therapy.! With every soak he has done that a few times lights in it. accelerated hydrotherapy technology is. Was named Dylan dropped it off, and Cal Spas hot tub we ever bought to the service.